EDITORIAL: THE MALCOLM BALDRIGE QUALITY CRITERIA ARE SUCCESSFUL

Alignment of the Malcolm Baldrige Criteria for Performance Excellence WITH SIX SIGMA, LEAN THINKING AND BALANCED SCORECARD

“Baldrige? Six Sigma? Lean? Balanced Scorecard? We don’t have time for all of these initiatives! Let’s just pick one and go with it!” How many times have you heard (or perhaps even said) something similar to this? The statement suggests the initiatives are equivalent. They are not. As has been discussed earlier in this book, the Baldrige Criteria for Performance Excellence represent a comprehen...

Measuring the Usage Level of the IE Tools in SMEs Using Malcolm Baldrige Scoring System

The amount of Small and Medium Enterprises (SMEs) in Indonesia is larger than large industries but possessed very low competitiveness. In many countries, SMEs have a vital role in supporting the economy so should receive more attention in order to sustain and support the economy of a country. SMEs need to implement the Industrial Engineering (IE) tools from an early stage or planning, process, ...

Innovation in the Application of Malcolm Baldrige Model: Using Two models (Medical & Educational) at one Hospital

Introduction: Health care industry consists of an unexpected and confusing environment in which quality events play the important role. In such conditions, the necessary changes should be made. Excellence models are general oriented frameworks that are able to achieve the above intention. Materials & Methods: This study is a descriptive cross-sectional study. Data gathered by a standard chec...

Integrated Management Systems and Their Alignment with the Baldrige Criteria

QUEST FOR EXCELLENCE VII Washington, DC February 6–8, 1995

To form a foundation for a national quality improvement campaign, American industry and government jointly established and support the Malcolm Baldrige National Quality Award. Created by public law in 1987, the Award promotes an understanding of quality excellence, greater awareness of quality as a crucial competitive element, and the sharing of information and successful strategies through con...